All products sold on SCT-ESHOP can issue digital invoices, including digital invoices (ordinary invoices) and digital invoices (VAT special invoices). Digital invoices (ordinary invoices) cannot be used for VAT deduction, while digital invoices (VAT special invoices) can be used for VAT deduction. We have launched digital invoices, offering electronic ordinary invoices, electronic special invoices, and cumulative invoicing for your selection.

To protect your legal rights, please carefully read the following invoice instructions.

Invoice Issuance

• Invoice Information must be completed and submitted in the Member Center → Customer Service → My Invoice List.
• To ensure smooth invoice issuance, carefully select and verify the order-related invoicing information when placing the order.
• Choose the correct invoice type based on the invoicing entity:
  • General taxpayers: Select "digital VAT special invoice."
  • Small-scale taxpayers: Select "digital ordinary invoice."
  • Individuals: Only "digital ordinary invoice" can be issued.
• Automatic Invoice Issuance is enabled in the Member Center → Customer Service → My Invoice. We will issue the invoice within 48 hours after the goods are shipped and confirmed as received. If the customer does not confirm receipt, the default receipt time is seven days after shipment, and the invoice will be issued within 48 hours of the system's default receipt confirmation.
• For timely delivery, please provide an accurate and complete invoice email address.
• The default content on the invoice is the order's product details, and the invoice content cannot be modified.

How to Obtain the Invoice

• We will send the digital invoice PDF file to the email you provided (if filled in).
• You can log in to the Member Center → Customer Service → My Invoice to request and download the invoice.
• You can contact our customer service staff for assistance with obtaining the digital invoice.
• Your finance department can also log in to the "Electronic Tax Bureau - Tax Digital Account" to query and download the invoice.

Reissuing Invoices

• If you find an error in the issued invoice information, please first contact SCT -ESHOP customer service to verify and handle the issue (QQ: 2054237742).
• After verification, if a red-letter invoice is required, we will process it promptly and provide the correct invoice. Please note that only one modification and red-letter issuance are allowed per order.

Introduction to Fully Digital Electronic Invoices (Digital Invoices)

• Digital invoices are fully digital electronic invoices with the same legal effect and basic usage as existing paper invoices.

  • "VAT special invoice" digital invoices have the same legal effect and basic usage as current VAT special invoices.
  • "Ordinary invoice" digital invoices have the same legal effect and basic usage as existing electronic ordinary invoices.

• Starting from August 28, 2022, all customers in mainland China can receive digital invoices, and they support normal reimbursement and accounting usage.

• Digital invoices do not have copies, and basic information includes:

  • Invoice number, issuance date, buyer and seller information, project name, model, unit, quantity, unit price, amount, tax rate, tax amount, total amount, tax-inclusive total, remarks, and issuer information.

• Formats:

  • A: Digital VAT special invoice format.
  • B: Digital ordinary invoice format.

• Digital invoices (ordinary and VAT special) have the same format and do not require mailing. They support automatic and self-service centralized invoicing. Refer to the "How to Obtain the Invoice" section for details.

• If you need a paper invoice, you can print the digital invoice as a tax receipt. There's no need to affix an official stamp on the printed paper version, but you must retain the digital file (XML data) of the digital invoice.

• Digital invoices do not support issuing paper versions of ordinary and VAT special invoices but do support red-letter issuance.

Red-Letter Invoice Issuance

If the issued invoice has an error or needs to be red-lettered (e.g., for returns, service suspension, or sales discounts), the following applies:

1. If the recipient has not confirmed the purpose or accounting, the issuer will issue a red-letter invoice after filling out the "Red-letter Invoice Information Confirmation Form" without requiring confirmation from the recipient.
2. If the recipient has confirmed the purpose or accounting, both the issuer and recipient must fill out the "Confirmation Form." After mutual confirmation (within 72 hours), the issuer will issue the red-letter invoice according to the form.