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Shopping Guide
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Order Tracking
Order Progress Tracking
You can track the progress of your order in two main areas:
- Mall Order Processing Progress
- Courier and Logistics Progress
Both of these can be quickly checked under [SCT-ESHOP - Member Center - Shopping Guide - Order Tracking].
Mall Order Processing Progress
The mall order processing progress includes the following steps:
- Order Review: The system will verify the details of your order.
- Delivery Slip Printing: Once the order is confirmed, a delivery slip will be printed.
- Shipping: After the order is processed, the goods will be dispatched for delivery.
You can track each of these steps to stay updated on your order’s status.
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Account Management
SCT-ESHOP has introduced a new account management feature, categorizing accounts into Main Account and Sub-Accounts.
- Main Account: This is the company account, which has the ability to create and manage Sub-Accounts.
- Sub-Accounts: These accounts have equal access to functionalities such as placing orders, making payments, and other core features.
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Shopping Process
Why Register as a Member?
- Purchasing and Points: As a registered user, you can make purchases on SCT-ESHOP and earn loyalty points.
- Points Redemption: You can participate in points redemption, allowing you to exchange points for various rewards and gifts.
What to Do if a Product Shows Out of Stock?If a product is showing as out of stock, you can:
- Contact Customer Service: Reach out to SCT-ESHOP 's customer service for availability updates or alternative solutions.
- Leave a Message: You can also leave a message on the product page, and the team will assist you with the next steps or inform you when the product is back in stock.
